Privacy Policy
Last Updated: January 2026
agnesandnorman.co.uk ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at agnesandnorman.co.uk (the "Site").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Name, email address, postal address, and telephone number when you voluntarily submit contact forms or newsletters.
- Technical Data: IP address, browser type, operating system, referring URL, and pages visited on our Site.
- Cookies and Tracking Technologies: Information collected through cookies, pixels, web beacons, and similar tracking technologies (see Cookie Policy below).
- Usage Data: Information about how you interact with our Site, including click patterns, time spent on pages, and search queries.
How We Use Information
We use the information we collect for the following purposes:
- To analyse Site usage and improve our content, functionality, and user experience;
- To track affiliate commissions and performance metrics from casino and betting site referrals;
- To send newsletters, promotional content, and updates (with your consent);
- To respond to your enquiries and provide customer support;
- To comply with legal obligations and enforce our Terms of Service;
- To prevent fraud, security threats, and abuse of our Site.
Cookie Policy
Our Site uses cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device.
Types of Cookies:
- Essential Cookies: Necessary for Site functionality and security.
- Analytical Cookies: Help us understand how users interact with our Site (e.g., Google Analytics).
- Affiliate Tracking Cookies: Enable us to track referrals and commissions from casino and betting site partners.
- Marketing Cookies: Used for retargeting and promotional purposes.
Opt-Out Options: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking essential cookies may affect Site functionality. You can opt out of Google Analytics by visiting the Google Analytics Opt-Out Browser Add-on.
Third-Party Links
Our Site contains links to casino websites, betting platforms, and other affiliate partners. We are not responsible for the privacy practices of these third-party sites. We strongly encourage you to review their privacy policies before providing any personal information or engaging with their services.
Any information you provide directly to casino or betting operators is governed by their privacy policies, not ours. We act as an affiliate referral service and do not control these external websites or their data handling practices.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, you have the following rights:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may request correction of inaccurate or incomplete data.
- Right to Erasure: You may request deletion of your personal data (subject to legal obligations).
- Right to Restrict Processing: You may request that we limit how we use your data.
- Right to Data Portability: You may request your data in a portable, machine-readable format.
- Right to Object: You may object to marketing communications and certain processing activities.
- Rights Related to Automated Decision Making: You have rights regarding automated profiling and decisions.
To exercise any of these rights, contact us using the details in the Contact Us section below.
Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Generally:
- Contact information is retained until you request deletion or unsubscribe.
- Analytical and usage data is retained for up to 26 months.
- Affiliate tracking data is retained in accordance with our affiliate partner agreements and for tax/accounting purposes (typically 6-7 years).
If you request deletion, we will remove your personal data within 30 days, except where we are obligated to retain it for legal or regulatory compliance.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about our privacy practices, please contact us:
Email: privacy@agnesandnorman.co.uk
Website: agnesandnorman.co.uk
We aim to respond to all data subject requests within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK.